FAQ

Frequently asked questions

When will I see results?

Most customers feel a difference in recovery and energy within the first 1–2 weeks of consistent daily use. Visible skin and longer-term cellular benefits typically build over 4–8 weeks. Consistency is everything — ten minutes a day.

Is red light therapy safe?

Yes. Red and near-infrared light therapy is non-invasive, drug-free, and has been studied in thousands of peer-reviewed papers. Our devices are flicker-free and low-EMF. We include protective eyewear and a simple usage guide with every panel.

How do I use it?

Each LONGÉ device comes with a quick-start guide. In short: position the device, set the built-in timer to 10 minutes, and relax. Use daily for best results.

What's your shipping policy?

We offer fast, tracked shipping across the United States. Most orders are processed within 1–2 business days.

What's your return policy?

Every LONGÉ product is backed by a 60-day risk-free trial. If you don't feel the difference, send it back — we cover return shipping within the U.S.

Do you offer payment plans?

Yes. At checkout you can split your purchase into interest-free installments where available, so you can start your longevity ritual today.